Client Success Manager

Direct Hire
  • Location: Nashville
  • Type: Direct Hire
  • Job #449

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.



  • Partner with Ad Revenue team to brainstorm, manage, and deliver ad campaigns across Podcast, Web, Email, and YouTube
  • Manage Campaigns success
  • Deliver cohesive reporting and analysis
  • Optimize ad performance
  • Research our audience statistics, behavior, and trends
  • Participate in all on-boarding calls between agencies and talent
  • Ensure ad copy is scheduled and filed for production in a timely manner



  • Experience working Podcast is a plus
  • Social Media marketing is a plus
  • Experience in customer success
  • Strong written and verbal communication skills
  • Detail oriented and analytical
  • Demonstrated ability to increase customer satisfaction



  • Medical, Dental, Vision
  • PTO
  • 401(k)
  • Competitive pay
  • Immediate start
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