The ideal candidate will have impeccable relational skills and can create win/win environments for all parties. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.
Responsibilities
Partner with Ad Revenue team to brainstorm, manage, and deliver ad campaigns across Podcast, Web, Email, and YouTube
Manage Campaigns success
Deliver cohesive reporting and analysis
Optimize ad performance
Research our audience statistics, behavior, and trends
Participate in all on-boarding calls between agencies and talent
Ensure ad copy is scheduled and filed for production in a timely manner
Qualifications
Experience working Podcast is a plus
Social Media marketing is a plus
Experience in customer success
Strong written and verbal communication skills
Detail oriented and analytical
Demonstrated ability to increase customer satisfaction
